Payment Related Questions

Q1. What payment options do you offer?

A We Accept Payment Via PayPal At The Moment.

PayPal Information PayPal is a secure and trustworthy payment processing service which allows you to purchase on our site by Visa, MasterCard, American Express, JCB and so on. There are have following advantages:

1. Safe: PayPal can hide your financial details, so you don't have to share them online. We also protect your purchases. In case there's a problem, you can get your money back.

2. Fast: PayPal lets you pay in a few easy clicks. No hassle of getting out your wallet or typing your card details into different sites. All you need is your email address for quick, easy payment.

3. Everywhere: PayPal is accepted at thousands of websites, from leading brands to small independent retailers. So wherever you shop, PayPal can work.

4. As for the additional international fees, generally speaking the situation rare happens. But if the fees do required, customers need to pay for it. Hope for your understanding.

Q2. Do I have to pay sales tax?

You don't have to pay any other fees except your order shipping fee. But Brazil customers need to provide personal tax ID, so as to ensure the safe arrival of the goods.

Order Related Questions

Q1. How to order?

1. Search items through the search bar or Choose products in the classification

2. Add Items To Cart / buy it now

3. Proceed To Checkout

4. Place Order

Q2. Can I Change My Order information?

Before making the order, you can modify the product information,Before issuing the order, you can modify the logistics information.

Refund & Returns Related Questions

Q1. Returns & Refunds Policy.

Returns :At our website your complete satisfaction is our top priority. We offer the return instruction. Before you want to return goods, please contact us via email to discuss the problem you are concerned about first. If you want to return your order, please notify us by email or live chat firstly, stating the reason and the order number within 7 days of receipt. Your feedback is very important to us. Any items must be sent back complete with the original package. All packages should be sent via a tractable method. We are not responsible for packages lost in transit. Please pay attention to that the original shipping charges are non-refundable. So please contact us with all your questions and concerns before placing your order. 

Care Instructions

Q1. How to wash your wig?

Cleaning the Human Hair wig Human hair wigs is durable, generally costs more, and has the most natural look and feel of any wig you can buy. And can be dyed and treated the same as any human hair that grows from the scalp. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Wash submerges your wig in cool water. Mix in a small amount of Shampoo. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Cleaning the Synthetic Wigs Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Wash submerges your wig in cool water. Mix in a small amount of Shampoo for synthetic hair. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Dry & condition Place on a folding wig stand, spray with a Leave-in Conditioner, and allow to air dry. DO NOT WRING OR SQUEEZE .
Q2. How to Cut your Wig?

As well designed as our wigs and hair pieces are, on occasion a little trim or a reshape might be just the thing to ensure the wig / hairpiece sits perfectly with your face shape. Also, lots of the fringes on our wigs are long so that they can be brushed to the side and you may want to change the fringe so that it goes straight across your forehead. If you choose to cut your wig we advise you take it to the hair dressers so that you can put it on and the hairdresser can cut it whilst you are wearing it. We strongly advise against you cutting a piece yourself unless you are a qualified hairdresser . The hairdresser will be able to advise you on what will and won't look good with the style of wig you have purchased. If you want to bring a new lease of life back into your wig the we advise you follow our 'Care Instructions' as this will make your wig look shinier and healthier